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Being a Trum·pia Reseller

Reseller Resources
Getting Started
  • Being a Trum·pia Reseller
  • QuickStart Guide
  • FAQ
    • Learn
  • Control Panel Tutorial Videos
  • Configure Account & System Settings
  • Set-up Affiliates & Promo Codes
  • Set-up Google Analytics
  • Create Account Email Addresses
    • Sales Tools
  • Telescripts
  • Promo Videos
  • Email Templates
  • Webinars
  • Whitepaper & Guides
  • Vertical Industry Powerpoints
    • Support Tools
  • White-Labeled Tutorial Videos
  • Text Credit Use Summary
  • Configuring Dual Domains
  • Login & Signup Bar HTML Files
  • MMA Best Practices
    • Additional Services
  • Activate a DSP Email Server
    • Trum·pia’s White-Label Reseller Program is designed to do one thing: make you succeed. Here you’ll find everything you need to get your business up and running as quickly as possible so you can begin closing sales right away. We encourage you to review all of the items in this Resource Center to take advantage of tips and how-to’s, and to gain a deeper understanding of Reseller responsibilities.

    Account Setup Steps

    There are 5 steps you need to get started.

    1. 01Purchase your domain
    2. 02Purchase SSL and apply it to your domain
    3. 03Create your website
    4. 04Set up your payment gateway
    5. 05Schedule your reseller software training

    Common Administrative Tasks

    We are committed to working closely with you to promptly resolve any issues you may come across. Please review the following details to familiarize yourself with common administrative tasks:

    1. 01Contacting Trum·pia Support

      Our support team is available 7 days a week. To get assistance, you can either:

      • Call 1-888-707-3030 weekdays from 6:00 AM - 6:00 PM Pacific, and weekends from 8:00 AM to 4:00 PM Pacific to speak directly with a technical support representative.
      • Create a Support Ticket through your reseller control panel (under the Customer Management tab), and you'll receive a response on the same page shortly thereafter.
    2. 02How to Change your Account Information

      If at any point in time you need to change or update your account information like company name, domain name, company address, or username, we need to have those changes on record. Download the Change of Information Form (as of March 2012), print and complete the form legibly, and sign your name by hand. Then simply scan a copy and email it to whitelabel@mytrumpia.com.

    3. 03How to Unlock your Reseller Account

      If you have been locked out of your reseller control panel, it may be due to one or more of the following violations:

      • Failed Monthly Reseller Payments
      • Credit Use Overages on the Account
      • Violation(s) of Terms of Use
      • Copyright Infringement

      If you have not committed any of these violations but still cannot access your control panel, contact us directly at 1-888-707-3030 to resolve this issue. If a lockout occurs after business hours, email whitelabel@mytrumpia.com. Please note that your customers will not be affected by this lockout.

    Ask Us A Question

    Or Call Us at 1-888-707-3030

    6AM – 6PM Pacific (Weekdays)

    8AM – 12PM Pacific (Weekends and Holidays)

    To see a live demo immediately:

     Call 1-888-707-3030 (Ext. 6000)

    M-F 8AM-5PM Pacific Time

    OR
    Schedule Demo

    Absolutely Nothing Hidden

    • Trum·pia
    • Competition

    Many competitors do not include telecom, carrier, Keywords, and enough free message credits in their pricing. These are free with Trum·pia.

    Plan Pricing    		 Low Price High + Hidden Fees

    Competitors often make this disclosure hard to find unless you read the fine print. These are free with Trum·pia.

    Carrier Fees    		 Completely Free Read Fine Print

    Some charge you a fee per message or after a small included bundle is used up. We include thousands of message credits.

    No Extra Credits To Buy    		 Thousands Included Can Be Misleading

    Try calling the competition and Trum·pia. We'll actually pick up your calls.

    Phone Support    		 Mostly Free Check Before Buying

    Some charge you for each additional keyword. We give you plenty of keywords.

    Multiple Keywords    		 Mostly Free Know Before You Buy

    Don't pay setup or mothly charges. You get it for free with Trum·pia.

    Toll-Free Number    		 Completely Free Check Before Buying

    Some competitors charge you for both inbound and outbound messages. Inbound messages are free with Trum·pia.

    Inbound Messages    		 Completely Free Check Before Buying

    Some providers charge you more money for additional texting contacts. These can add up. We don't.

    Unlimited Contacts    		 Free for SMS Check Before Buying

    Some compoetitors hide these extra charges under an official-sounding name. These are free with Trum·pia.

    Telecom Charges    		 Completely Free Read Fine Print

    We give you one-to-one onboarding. Many don't offer onboarding or even pick up your calls.

    Onboarding    		 1-on-1 Training Check Before Buying

    "You're often on your own with the competition. Our onboarding experts will walk you through the process for free.

    Number Provisioning    		 Self or Assisted Check Before Buying
    *Mouse over for details
    *Tap for details
    • Trum·pia
    Plan Pricing Low Price
    Carrier Fees Completely Free
    No Extra Credits To Buy Thousands Included
    Phone Support Mostly Free
    Multiple Keywords Mostly Free
    Toll-Free Number Completely Free
    Inbound Messages Completely Free
    Unlimited Contacts Free for SMS
    Telecom Charges Completely Free
    Onboarding 1-on-1 Training
    Number Provisioning Self or Assisted
    • Competition
    Plan Pricing High + Hidden Fees
    Carrier Fees Read Fine Print
    No Extra Credits To Buy Can Be Misleading
    Phone Support Check Before Buying
    Multiple Keywords Know Before You Buy
    Toll-Free Number Check Before Buying
    Inbound Messages Check Before Buying
    Unlimited Contacts Check Before Buying
    Telecom Charges Read Fine Print
    Onboarding Check Before Buying
    Number Provisioning Check Before Buying

    To see a live demo immediately:

    Call 1-888-707-3030 (Ext. 6000)

    M-F 8AM-5PM Pacific Time

    OR

    PARTNER APPLICATION FORM