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- Texting for Credit Unions
Texting for Credit Unions
Texting for Credit Unions
More and more credit unions are turning to text message automation to communicate with their members. That's because email's effectiveness is diminishing and texting brings immediate results. On top of that, Trum·pia adds powerful automation to eliminate manual chores and run business operations 24/7. The key is in how our solution completely automates manual processes.
Trum·pia's automation speeds up loan applications, improves member communications, helps promote new credit cards, automates late fee alerts, and helps with fraud prevention. That's why G2 named us the easiest to set up and implement, and Forbes named us #1 in SMS marketing.
Maximize ROI Across All Departments
Marketing
- Fully automate the customer journey from their first checking account through auto loans, mortgages, equity loans, investments, and retirement planning.
- Send perfectly targeted offers to upsell and expand your services.
Member Communications
Trum·pia starts with mass texting, keywords, and targeting, but our advanced automation does a lot more to reach your members.
- Trum·pia maximizes how you personalize member engagement, delivering better customer service, retention, and growth.
- Fully automate alerts to your members, like service availability, changes in rates, new programs, fraud alerts, and more.
- Our two-way consolidated inbox keeps track of all member communications.
Loans
- Generate leads via keywords.
- Workflows screen applicants and answer their questions automatically.
- Send targeted offers based on what they qualify for, when rates drop, or when new loan programs are introduced.
Collections
- Send automated messages before payment due dates.
- Send payment confirmations and monthly balance alerts.
- Automate past due alerts and collection notices.
Financial Services
With our free-form omnidirectional workflows, you will be able to automate much more effective member journeys than manual processes.
- Trum·pia's journeys maximize how you personalize member engagement, delivering better retention, growth, and satisfaction.
- Automate FAQs about your financial services and forward interested members to the appropriate department.
Texting is very effective for member communications, and it is equally effective for employee communications.
- Automated texting is a fast way to collect candidates and automatically screen them for faster hiring processes.
- Trum·pia's workflows are powerful enough to automate many processes like onboarding, events, benefits announcements, and more.
Texting is perfect for many of the processes IT departments have to carry out every day.
- Our free-form omnidirectional workflows are highly customizable for all departments so you don't have to spend time coding programs for them.
- Boost fraud prevention with 2-factor authentication.
What Clients Are Saying About Trum·pia
Phenomenal, I have brought Trum·pia to a couple different companies and have recommended them to others. So easy to use and fabulous customer service (not that I need them very often).
Kyle C. M, Director of HR
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