Overview of Text Message Reporting for Marketing Agencies

SMS features like Text Message Reporting are great for engaging audiences and helping marketing agencies reach their creative and professional goals.

So how can industries or departments like Marketing Agencies take advantage of text message reporting? First, you need to sign up for a texting service like Trumpia. Then once you’ve built out your contact database and have begun your text messaging campaigns, you can analyze customer trends. A service like Trumpia can also help industries or departments like Marketing Agencies track customer interactions in real-time. Our automated workflows can act as automated attendants, answering common customer questions and doing things like forwarding the correct link or putting them in touch with the right employee or department, all automatically. With our text message reporting, you can see where customers are in your workflows and how they are interacting in general, giving you more information so you can improve your text messaging campaigns in the future. Trumpia has a team in place that can build out custom reports that give you even more insight into your customers and give you insight on things like credit usage, mobile voting results, and how and when customers are opting in or opting out.