SMS for Shift Management
Between confirming weekly schedules and the nerve racking task of finding last minute replacements, shift management is often the most tedious part of your week. Fortunately, Trum·pia has revolutionized this task, allowing for more direct, reliable and immediate communication with your employees. Trum·pia's text messaging for shift management software goes further than simple a mass texting service by offering automation tools that take care of many of these tasks for you.
How Text Messaging for Shift Management Can Help You
Texts Get Seen
If your current procedure is to email schedules to employees, it's likely they often go unseen. That's because only 22% of all emails ever get read. Now compare that to texting's read rate of 98%, and you can see just how much more effective your messages will be. With Trum·pia, you can also include an MMS messaging of the schedule or shortened links in your messages. With the link, you can do even more things like automatically resending it to those who never clicked it, ensuring everyone sees the schedule.
Don't Use Your Personal Phone
Managers often don't want to just hand out their personal phone number to their entire team. This would mean they could get messages when they're off work or clog up their personal text inbox with work messages. With Trum·pia, you can use your store's existing landline phone number to text.
Organize Shift Management
If your business has multiple locations, it's an obvious struggle if one manager messages employees of a completely different branch. Trum·pia helps with this by letting you restrict access to certain employees per user. This will go a long way towards avoiding scheduling mishaps and mass confusion.
Fill Shift Holes Fast
Even better than texting's read rate is the fact that 90% of texts are read within 3 minutes of delivery. This means if you have a last minute no-show, texting is the quickest way to find a replacement. With us, you can even sort employees based on their role, so when a grocery store needs to fill a missing bagger shift, they don't message their warehouse crew.
Automate Shift Management Chores
Trum·pia lets you automatically branch employees down different messaging paths based on how they respond to your texts, so your shift manager doesn't spend all day finding replacements.
For example, you may send out the shift schedule and ask if everyone can make their shift.If someone responds "no", our system will automatically send a mass replacement request to everyone in the same role and location.The employee who said "no" would also instantly be asked if they're A) sick, B) need time off, or C) there's a mistake. If the person responds "A", they would be prompted to reply when they think they can return to work
Integrate with what You're Already Using
With Trum·pia, you can integrate texting with a lot of the programs you already use, like Google Calendar or employee management software. So, you can do things like automatically sending a text or email to a new employee with information on how to sign up to your portals or to learn more about their schedule.
What Clients are Saying About Trum·pia
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"All in all, Trum·pia has been really effective. One of the best features that Trum·pia offers is their one-on-one contact between a designated Trum·pia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system. Trum·pia also offers several blogs and articles that have provided me with ideas and suggestions that enhance our campaigns."
- Megan Streeter, Data Specialist at YMCA
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