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Case Study:
Omni Hotels
Omni Dallas Hotel used Trum·pia to keep employees safe and informed during the Dallas police shooting.
Omni Dallas Hotel is a 1001 room luxury hotel, located in downtown Dallas, Texas. Connected to the Dallas Convention Center via sky bridge, the hotel often is at the center of high profile events in the area.
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The Challenge
With over 650 employees, the Omni Dallas Hotel was searching for a way to effectively communicate with their associates about parking logistics. However, when tragedy struck the Dallas Police Department within close vicinity of the hotel, Omni Dallas needed to immediately communicate with employees to inform them the hotel was safe.
“It was very helpful to be able to notify all associates at one time. We were able to quickly get in touch with Trum·pia staff to get a time restriction exemption, allowing us to message everyone during the event and through the night. It’s very comforting and brings great peace of mind to know that we can reach our entire team during events like this.”
Julie Palmer, Associate Director of Human Resources.
Our Solution
Typical employee communications included 1-3 messages a week, coordinating their employees and boosting attendance at company events. But, during this particular crisis, the priority immediately became notifying all employees of the situation and the security of the hotel.
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