- Product
- Why Trum·pia
Trum·pia:
The SMS Marketing Leader
Why Trum·pia Is the Smarter Choice for Texting
Trum·pia is built on 15+ years of experience in SMS marketing and has been recognized as the #1 SMS marketing leader by Forbes for 2 reasons:
- Our customers love our mass messaging, keywords, and two-way messaging. We make it super easy, but we don't stop there.
- Our one-of-kind automation helps you create customer journeys that boost revenue, customer satisfaction, retention, and operations. We don't just automate messages. See how we automate your grind so you can focus on what matters.
What Sets Trum·pia Apart
| *click to jump to section | |
| General Use Cases | Advanced Use Cases |
|---|---|
| Target Your Messages | 7-Step Customer Journeys |
| Review Management | Build Customized Workflows |
| AI-Powered Messaging | Pre-built Applets |
| Consolidated Inbox | Access Control & Sub-accounts |
| Texting & Email From One Platform | Integrate With Your Systems |
| Premium Support, 365 Days A Year | |
| *click to jump to section | |
Target Your Messages
Blanket-bombing messages is a surefire way to lose subscribers. Our Dynamic Targets go beyond basic segmentation because it is completely automated and customized. Workbench can also help with targeting because it learns more about subscribers (like interests and preferences). Then we store that data to tailor each message, so you send only highly relevant messages.
7-Step Customer Journeys
A customer journey is a series of automated touchpoints with your customers or employees. Our customer journeys include automating signups, nurturing, targeted offers, customer service, and review management.
These lifelong journeys do a lot more than single purpose keyword sign-ups or mass texting. They tailor engagement to every subscriber based on their messaging history and other information we collect. Your ROI will skyrocket with these customer journeys, but your messaging chores won't.
Review Management
Get more favorable online reviews using surveys that automatically lead happy customers to leave reviews & escalate unhappy ones. When your satisfied customers rate you highly on Google or other review sites, you'll get more leads.
Build Customized Workflows:
No Programmer Needed
Workbench is a cutting-edge workflow builder that allows you to customize your daily operations — marketing programs, recruiting processes, pickup & delivery logistics, surveys, and so on.
- Other simple solutions limit you to basic scheduled messages or automated canned responses. They may be easy-to-use but are often too simplistic.
- Our free-form omnidirectional workflow editor allows users to place tiles and branch anywhere with no limits on how your business operates, while others are limited to single-direction branching or stop-and-go.
- You can do all of this without the coding that API solutions require.
Pre-built Applets
Trum·pia has 50+ pre-built applets (templates) that have been proven by our customers. You simply pick an applet, change a few settings to suit your needs, and activate it — no coding required. This powerful customization means you can better use each of our tools for your organization's unique needs.
AI-Powered Messaging
Trum·pia integrates the use of AI technology to make your messaging more creative and polished. Simply enter the purpose of your desired message and let our system generate creative ideas for you, saving you time and jumpstarting your projects.
Consolidated Inbox
Any competitor can offer two-way messaging, but it is often basic. With our Consolidated Inbox, you can track entire conversations, from keyword opt-ins, automated messaging, two-way conversations, mass messaging, and all of their responses. Even better, these messages can be easily filtered by message types and tags.
Texting and Email from One Platform
Trum·pia comes with integrated omni-channel messaging because we believe in the power of coordinated campaigns and consolidated databases. Otherwise, your subscribers end up getting duplicate or uncoordinated messages when they already responded to your email or text.
Access Control and Sub-accounts
Trum·pia comes with a bevy of enterprise features that give you access control over your messaging and operations. Data Sets let you organize contacts, lists, and features into groups. Then for each user, you can designate which data set they belong to.
Integrate With Your Systems
Trum·pia's messaging capabilities can be integrated with your existing database or software. You can easily integrate via Zapier or our direct integrations without having to code it yourself. Or you can use our powerful open API to integrate with your current system. When necessary, we have a custom development team that can build integrations for you.
Premium Support, 365 Days a Year
Trum·pia isn't just a SMS marketing leader, we're a leader in support too. Our consultants help you grow from your initial use case to a comprehensive automated strategy. Live Support is available via the phone or online in under 9 minutes on average, 365 days a year, including holidays and weekends.
Download Our Competitive
Advantages Handout
Accolades
Trum·pia is a well-known marketing automation company with A-list clients such
as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking.
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