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SMS Marketing for Shopify

SMS Marketing for Shopify

Texting isn't just for personal messaging. It's also the best money-making tool for businesses. Our texting powers 7-Step Customer Journeys to combine otherwise ordinary interactions like coupons or alerts into a fully automated lifelong journey.

Trum·pia for Shopify will dramatically grow your subscriber database, convert more paying customers, boost customer satisfaction,
and improve online reviews.

Beyond Basics

Trum·pia starts with popular features like cart recovery, order & shipment confirmations, mass texting, 2-way texting, and text keywords.
But we do so much more.

What is a 7-Step Customer Journey?

A customer journey is a series of touchpoints throughout your lifelong relationship with them. This includes automated signups, nurturing with perfectly-timed information, personalized offers for each customer, and feedback & reviews.

Now imagine automating this journey so that every customer feels special without you having to lift a finger. Workbench, our unique workflow builder, is known for its free-form omnidirectional user interface, unlike other highly restrictive workflow builders.
Others are limited to single direction and binary branching.

Trum·pia offers the industry's most intelligent customer engagement automation, powering your 7-Step Journeys:

Get contacts to opt in

Ask questions and capture responses

Nurture them based on captured interests

Convert them with targeted offers

Automatically respond to inquiries with multiple branching

Send surveys automatically

Get better reviews, which lead to more sales

Accolades

Forbes Advisor named Trum·pia the top SMS marketing software on the market.

Trum·pia is a well-known marketing automation company with A-list clients… We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking.

Measurable Results

Trum·pia is a proven platform that has been successful with thousands of organizations including Toyota, Costco, and Curacao. Benefits include increased revenue, higher customer engagement and satisfaction, and a more productive workforce.

Text messages have higher read and response rates than any other messaging channel

22% Revenue Growth
7.5x
Response Rate Boost
45% Response Rate
70%
of Businesses Plan To Increase SMS Use

Why Trum·pia?

Trum·pia’s automation goes beyond simple abandoned cart and order & shipping alerts.
Our automation delivers 7-Step Customer Journeys that are hard to do with other Shopify solutions.

The Most Advanced Workflow Automation

Image of a businessman working on a laptop

Not all drag-and-drop user interfaces are alike. Our free-form omnidirectional user interface allows the placement of tiles and flows anywhere (including recursive logic flows). As a result, Trum·pia Workbench can handle more varieties of sophisticated customer journeys.

Prebuilt Applications

Using Workbench's ability to customize workflows, we provide numerous pre-built applications as your starting point, which can be further customized to your needs.

Intelligent Targeting

Use our Smart Targeting to drive more revenue via personalized offers. Our system can automatically learn about your subscribers, so you only send highly relevant messages. This reduces opt-outs, leading to longer journeys and more purchases.

Consolidated Inbox

With our Consolidated Inbox, you capture the entire history of conversations, from keyword opt-ins, automated messaging, two-way messaging, survey responses, and mass messaging. You can even filter which types of messages you want to see. Now your inbox is no longer limited to two-way chatting.

Fully Customizable Applications

Completely tailor your customers' experience throughout their journey. Don't be limited by the pre-set features of one-size-fits-all platforms. A fully customizable platform like Trum·pia delivers a truly personalized experience for every customer 24/7.

Review Management

Get more favorable online reviews with surveys that automatically lead happy customers to leave reviews and escalate unhappy ones. When your satisfied customers rate you highly, you'll get more sales.

AI-powered Messaging

Our platform harnesses the power of AI to make your messaging more powerful and creative. For example, if you suggest the subject and tone of your message, our AI Composer will come back with several creative options to choose from.

Texting & Email from One Platform

Our coordinated SMS, MMS, and email messaging ensures that your customer's journeys are perfectly orchestrated. This means you won't be asking the same question across different channels, and all responses are automatically coordinated.

Enterprise Tools

Trum·pia is trusted by many Fortune 500 companies. Our enterprise features include data sets, access control, two-factor authentication, API, and integrations with Zapier, Typeform, Shopify, and Salesforce.

Best-in-Class Service

We offer 365-day support and a 9-minute average response time. Depending on your plan level, you will receive dedicated account managers, compliance consultations, expert onboarding, and custom development.

FAQs

Why should I choose Trum·pia?

There’s a reason why Forbes picked us as the #1 SMS marketing software. Trum·pia comes with features and services you can’t find anywhere else, like a free-form omnidirectional automated workflow builder, reputation management, 7-step customer journeys, AI-powered composing, multichannel messaging, 365-day live support, and dedicated account management.

How are messaging credits used?

Credits are used for each text message sent or received. Longer messages may use more credits. One credit is 160 characters or less in length.

Can I attach videos, pictures, and GIFs to my text messages?

Yes, that is considered an MMS message. MMS messages cost 3 messaging credits compared to 1 messaging credit for a standard SMS message.

How soon can we start sending messages once we pay?

The number provisioning process varies by the type of number and must be completed before you can start sending messages. The TFN (Toll-free Number) provisioning process usually takes between 2 and 5 days. 10DLC numbers take 10 days on average to be provisioned. Shortcodes take longer to provision, typically between 4 and 6 weeks.

What happens if I run out of credits?

You can purchase credit buckets a la carte from your account or you can call us to purchase them as well.

What type of number will I be receiving with my account?

All Trum·pia accounts are given a toll-free number free of charge. 10DLCs (10-digit long codes) and dedicated short codes can also be provisioned for an additional fee(s).

Can I use my current number for texting?

Absolutely. We can text-enable existing landline numbers. It typically takes around 10 business days to get the number provisioned.

I'm a small business that wants to grow. Can Trum·pia help?

Absolutely. The same features and tools that help Fortune 500s have been used by our small business partners to great success. Connect with us today and we can customize a plan to fit your needs.

Conclusion

Trum·pia allows you to control how you want your customers to experience your brand without having to code or do repetitive manual chores. Our targeting technology also boosts engagement and reduces opt-outs. Ultimately, these customer journeys propel your SMS and email campaigns to deliver higher sales, satisfaction, reviews, and retention.

Our Customer Journeys maximize sales, repeat business, and customer satisfaction. As an added bonus, you will finally be able to generate positive reviews using our unique automated workflows.

Many competitors do not include telecom, carrier, Keywords, and enough free message credits in their pricing. These are free with Trum·pia. Plan Pricing	Low Price	High + Hidden Fees
Competitors often make this disclosure hard to find unless you read the fine print. These are free with Trum·pia. Carrier Fees	Completely Free	Read Fine Print
Some charge you a fee per message or after a small included bundle is used up. We include thousands of message credits. No Extra Credits To Buy	Thousands Included	Can Be Misleading
Try calling the competition and Trum·pia. We'll actually pick up your calls. Phone Support	Mostly Free	Check Before Buying
Some charge you for each additional keyword. We give you plenty of keywords. Multiple Keywords	Mostly Free	Know Before You Buy
Don't pay setup or mothly charges. You get it for free with Trum·pia. Toll-Free Number	Completely Free	Check Before Buying
Some competitors charge you for both inbound and outbound messages. Inbound messages are free with Trum·pia. Inbound Messages	Completely Free	Check Before Buying
Some providers charge you more money for additional texting contacts. These can add up. We don't. Unlimited Contacts	Free for SMS	Check Before Buying
Some compoetitors hide these extra charges under an official-sounding name. These are free with Trum·pia. Telecom Charges	Completely Free	Read Fine Print
We give you one-to-one onboarding. Many don't offer onboarding or even pick up your calls. Onboarding	1-on-1 Training	Check Before Buying
"You're often on your own with the competition. Our onboarding experts will walk you through the process for free. Number Provisioning	Self or Assisted	Check Before Buying

Many competitors do not include telecom, carrier, keywords, and enough free message credits in their pricing. These are free with Trum·pia. Plan Pricing	Low Price
Competitors often make this disclosure hard to find unless you read the fine print. These are free with Trum·pia. Carrier Fees	Completely Free
Some charge you a fee per message or after a small included bundle is used up. We include thousands of message credits. No Extra Credits To Buy	Thousands Included
Try calling the competition and Trum·pia. We'll actually pick up your calls. Phone Support	Mostly Free
Some charge you for each additional keyword. We give you plenty of keywords. Multiple Keywords	Mostly Free
Don't pay setup or monthly charges. You get it for free with Trum·pia. Toll-Free Number	Completely Free
Some competitors charge you for both inbound and outbound messages. Inbound messages are free with Trum·pia. Inbound Messages	Completely Free
Some providers charge you more money for additional texting contacts. These can add up. We don't. Unlimited Contacts	Free for SMS
Some competitors hide these extra charges under an official-sounding name. These are free with Trum·pia. Telecom Charges	Completely Free
We give you one-to-one onboarding. Many don't offer onboarding or even pick up your calls. Onboarding	1-on-1 Training
You're often on your own with the competition. Our onboarding experts will walk you through the process for free. Number Provisioning	Self or Assisted

Many competitors do not include telecom, carrier, keywords, and enough free message credits in their pricing. These are free with Trum·pia. Plan Pricing	High + Hidden Fees
Competitors often make this disclosure hard to find unless you read the fine print. These are free with Trum·pia. Carrier Fees	Read Fine Print
Some charge you a fee per message or after a small included bundle is used up. We include thousands of message credits. No Extra Credits To Buy	Can Be Misleading
Try calling the competition and Trum·pia. We'll actually pick up your calls. Phone Support	Check Before Buying
Some charge you for each additional keyword. We give you plenty of keywords. Multiple Keywords	Know Before You Buy
Don't pay setup or monthly charges. You get it for free with Trum·pia. Toll-Free Number	Check Before Buying
Some competitors charge you for both inbound and outbound messages. Inbound messages are free with Trum·pia. Inbound Messages	Check Before Buying
Some providers charge you more money for additional texting contacts. These can add up. We don't. Unlimited Contacts	Check Before Buying
Some competitors hide these extra charges under an official-sounding name. These are free with Trum·pia. Telecom Charges	Read Fine Print
We give you one-to-one onboarding. Many don't offer onboarding or even pick up your calls. Onboarding	Check Before Buying
You're often on your own with the competition. Our onboarding experts will walk you through the process for free. Number Provisioning	Check Before Buying

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